We evaluated SharePoint as well as two other vendors as a complete ECRM 
solution. While SharePoint appears up front to be more cost effective we 
needed 6 additional software programs to do everything you state below in 
order to meet all our requirements. With having 6 additional programs, there 
are more integration points, more costs to maintain and when one of the 
software programs is upgraded - it may affect all the other programs. Plus you 
now need to have support personnel who are knowledgeable in all programs vs. 
one or two.  We decided not to go with the sharepoint as our ECRM solution 
but rather with a vendor that has all the capabilities we need. 

Karyn Palanzo
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On Tue, 21 Jun 2011 12:38:40 -0400, Todd Johnson 
<[log in to unmask]> wrote:

>Hello everyone,
>
>SharePoint 2010 is going to be deployed in our organization. Period. End of
>Story. Whether we use its RIM capabilities or not, its collaboration capabilities
>are too big of a driver and are anticipated to help the Company streamline
>many business processes.
>
>Now for my question - In your experience, is it a better investment to tweak
>SharePoint to handle our wish list (managing all content – physical, electronic
>(emails), eDiscovery, etc.) or go with a different vendor (insert any name
>here) who may cost more upfront, but in the long run might cost less and
>better aligns with our objectives. SharePoint seems like a more cost effective
>way to reach our objectives. I guess I’m just worried about scope creep and
>ultimately not being able to manage most, if not all of our content through 
one
>platform…Maybe this isn’t possible and I should have opened a window after
>painting last night!
>
>Also, is anyone currently managing the majority of their information through
>SharePoint (especially physical records and emails)? If so, I would love to hear
>your story on or offline.
>
>Thanks in advance for your time.
>
>Todd Johnson, CRM, ERMm
>Southern Star Central Gas Pipeline
>[log in to unmask]
>(270) 852-4512
>
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