If you do not currently receive that in an email, ask if the fee can be  
waived if it is emailed.  Or, ask if they have a customer statement link on  
their website you can go to and get your statement.
 
Many types of companies are switching to these methods to avoid the cost of 
 preparing, and mailing a paper statement.
 
Trudy M.  Phillips
Business Consultant
"Bringing Order Out of Chaos"
205-699-8571  Fax 205-699-3278
_www.trudyphillips.com_ (http://www.trudyphillips.com/) 


In a message dated 10/4/2011 2:16:02 P.M. Central Daylight Time,  
[log in to unmask] writes:

Hello,

This might have been addressed, but I've just  received a new price 
schedule from our offsite storage provider, and realized  that they are going to 
charge us a rather large sum ($30) for Summary  invoicing.  We decided a few 
years ago that the detailed billing charge  was too much ($75) and we would 
move to the summary billing.

Is this  becoming standard practice?  In my mind, if they want us to pay 
them,  they shouldn't charge me to tell me what I owe them.  Has anyone had 
any  success in negotiating these away?

I've already looked at my online  options, and they only provide an Excel 
report of the invoice.

Any  ideas or sympathy is  appreciated.

Thanks,
Cristina

________________________________
Cristina  Newman Drego
Supervisor, Records Management
Teck Resources  Limited
Vancouver, BC, Canada

eMail:  [log in to unmask]


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