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Subject:	Customer Survey Examples
From:	Sara Rusher <[log in to unmask]>
Reply To:	Records Management Program <[log in to unmask]>
Date:	Mon, 5 Dec 2011 17:00:52 -0500
Content-Type:	text/plain
Parts/Attachments:	text/plain (25 lines)

Good Afternoon Mighty and Intelligent Members of the Listserv world!

Our Northern Colorado municipality is about to embark on RIM strategic planning 
process and I would like to reach out to my "customers" (internal staff, frequent 
flyers, etc.) with a sort of appreciative inquiry survey to get a feel for what they 
would like to see in the our future world of RIM.

Has anyone done anything like this before? Any examples out there I 
could "borrow" from?  Checked the archives, but to no avail...

I anticipate there would be (at least) two different surveys - one internal, one 
external.  Not looking for anything fancy; if any one has any suggestions, all 
ideas would be appreciated!!

Thanks!
Sara Rusher (longtime lurker, occassional poster)
City of Longmont, Colorado
[log in to unmask]
303.651.8648

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