Can't say that this is the most enlightening survey that I have seen. There is some benchmarking data that might be of interest. http://www.symantec.com/content/en/us/about/media/pdfs/symantec-2012-information-retention-report.pdf Patrick Cunningham, CRM, CIP, FAI [log in to unmask] "Perpetual optimism is a force multiplier." -- Colin Powell List archives at http://lists.ufl.edu/archives/recmgmt-l.html Contact [log in to unmask] for assistance To unsubscribe from this list, click the below link. If not already present, place UNSUBSCRIBE RECMGMT-L or UNSUB RECMGMT-L in the body of the message. mailto:[log in to unmask]