Candie,
You may want to consider a different ratio instead of Records
Coordinators to employees. You really need them to be subject matter
experts in the areas of business content they manage or are included in
the information workflow. Look to the main processes or business
functions and decide from there. One records coordinator per main
business function would be a good place to start (HR, Finance, Sales &
Marketing, Treasury, Legal, Safety, etc.). Some companies have huge
functions split into sub-functions, so you may need 2 or 3 records
coordinators in those groups (e.g. Finance may have Distribution, Supply
Chain, Accounting, Purchasing, so you may need 3 or 4 coordinators to
help you). A records coordinator usually is not an entire position, so
they would dotted-line report to a records manager, but usually we find
they report into the department they are in. I would also be interested
in your statistics if you would like to share them to the list.
Good luck,
Dan
Daniel J. Beard, CRM, ERMM
Vice President, RIM Consulting
Cadence Group
(585) 943-8108 (cell)
(404) 874-0544 ext. 117
www.cadence-group.com
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