Records management must evolve into retention management, expert says

Nick Inglis: One of the themes for me at AIIM, and the sentence you will
hear me repeat is, 'The records management experiment has failed,' because
of all these trends converging at the same time. Because of the sheer
volume that we're being charged to manage, records management and its core
tenets are no longer working.

*Why has the traditional mandate failed?*

Inglis: Back in the simpler days, we would get a piece of mail and we would
look at the content. If it was something we wanted to retain, we could
declare it as a record, put it in a folder, and put it in a file cabinet.



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