I'll bite - an email archive system that includes e-discovery capabilities so our FOIA and legal requests for email aren't so darn painful. Actually saw a demo of some software that looked great but lots of software looks great in a demo, in reality not so much? Also need to get the University to decide on one email system - we currently have about 17 email systems running - one which our computer science department faculty wrote - don't ask.
Caroline J Walters, CRM
University Records Officer
Information Security, Policy & Records Office
University of Virginia
Box 400898
Charlottesville, VA 22904
(434) 243-9162
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www.virginia.edu/recordsmanagement
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