Caroline,
In my opinion, there is no empirical answer to your question. At least
in the business world, form follows function. Therefore, if you find a
study, it may report common practice, but that does not answer the
"should" question. "Should" implies moving toward the goal of optimum
function, and that varies by industry and company.
In a low-risk, barely regulated business, RIM might report to
Operations. In a highly regulated business, RIM might report to Compliance.
In the immortal words of ListServ luminaries, "It depends."
Gordy
Gordon E.J. Hoke, CRM, IGP
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NE Illinois, USA
On 5/4/2014 7:22 AM, Walters, Caroline (cw8de) wrote:
> I'm looking for a research study or article which discusses where RIM should report in an organization?
>
>
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