the records management failure for AA was multiple
1. Individual offices failed to apply the records retention schedule in a
consistent manner. Each office did it a little bit different
2. AA provided litigation support consulting services to customers they
failed to issue a proper litigation hold notice, instead a poorly worded
email was sent out reminding the offices to make sure they were in
compliance with the records retention schedules. The Houston office took
this to me destroy old Enron related documents. Documents that may have
been relevant to litigation
that is the failure
On Fri, Mar 18, 2016 at 11:22 AM, David Gaynon <
[log in to unmask]> wrote:
> Is this really a case of failure. I am not sure the supreme court thought
> so.
> The Court did not take a "cynical" records manager's attitude toward the
> reminder on the document retention policy. Take a look at
> https://supreme.justia.com/cases/federal/us/544/696/
>
--
Peter Kurilecz CRM CA IGP
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Dallas, Texas
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