< And while I hate to type these words, I have to disagree a little with
Ginny - not all records are documents anymore.>
Feel free to disagree.  Professionally and intelligently expressed
disagreement is how our profession advances.  Upon reflection I see your
point.  A record can be an audio recording, a video recording, a
photograph, a database extrapolation, etc. and none of these are
"documents."  I think it is all in definition.  We have had to define
"record" in our new SAP system as "the data comprising an Archiving
Object."  An "object" in SAP being a compilation of data reflecting a
particular identity (such as customer or account) taken from various
tables and assigned specific application behavior.  (great tech-speak,
eh?)  A "record" in our new system in no way resembles a paper record or
database record from our old system, but each has a retention value and
an identifiable (and consistent) process for retention and disposition.

Ginny Jones
(Virginia A. Jones, CRM, FAI)
Records Manager
Information Technology Division
Newport News Dept. of Public Utilities
Newport News, VA
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