A few years ago, had a teleconference with a Gartner analyst about records
management, and it rapidly became obvious the analyst was clueless about
RIM.
Doesn't mean EVERY Gartner analyst is clueless, but a Gartner report that's
clueless suggests the company is not a trustworthy source of informed advice
on RIM. But Gartner is a computer industry specialist; why are we surprised
? Would you trust their advice if you were buying a house ?
Best regards,
Fred.
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Frederic J. Grevin
Director, Records and Archives Management
The City of New York
Department of Environmental Protection (DEP)
59-17 Junction Blvd., 11th floor
Flushing, NY 11373-5108
E-mail: [log in to unmask]
Phone: (718) 595-4372
Fax: (718) 595-4387
-----Original Message-----
From: Roach, Bill J. [mailto:[log in to unmask]]
Sent: Wednesday, August 10, 2005 10:33
To: [log in to unmask]
Subject: [RM] Gartner Best Practices for Records Management
Greetings,
Just received a copy of Gartner's "Records Management Best Practices Are
Becoming Increasingly Important for Compliance"(ID Number: G00129230, Debra
Logan, August 9, 2005). Some of the information is on target, some is very
suspect.
The analyst provides a pretty good inventory elements listing. However she
recommends providing a destruction date as an element of the Retention
Schedule. She also suggests that purchasing pre-populated retention
schedules because "laws and regulations apply broadly between and within
industries". She goes on to say " the retention schedule isn't the
difficult part."
This is the second paper on Records Management to come out in a month or so
and I am very concerned about their expertise in the area. Adoption of some
of the recommendations would put a company at risk.
Does ARMA have any contacts with Gartner. If not, we need to get them now.
If so, we need to spend some quality time with these folks. If someone can
get me a contact, I would be glad to follow up on this issue.
Bill Roach, CRM
Enterprise EDMS Coordinator
State of North Dakota
ITD/Records Management
701-328-3589
List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance
List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance
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