Laura:

Some voice mail systems delivered messages to a user's/employee's desktop or
laptop e-mail inbox as attachments (i.e. .wav files) to a message.

Tod Chernikoff, CRM

-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf
Of Laura Bell
Sent: Wednesday, February 28, 2007 9:06 AM
To: [log in to unmask]
Subject: [RM] Article on Voice mails stored as records.

A quote from the article says that "Stored voicemails represent a new,
potentially negative consequence during legal discovery. Most large
companies do not save or archive voicemail. But converted to e-mail,
these messages are likely to be stored and be subject to discovery."

I guess this would apply only to companies who choose to use the service
on Blackberries they have allowed employees to use, but it presents
another type of record maybe with juicy tidbits of personal
conversations sprinkled in.  

Read article at http://www.arma.org/news/enewsletters/index.cfm?ID=1660

Ms. Laura F. Bell
DOT Directives & Records Management
Office of the Secretary of Transportation
[log in to unmask]
202-366-9761

List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance