Steve, please keep asking your questions. I appreciate the full range of
discussion on this listserv. Also, as I grow in this profession, I'm
hoping to be able to pass along the knowledge I attain to anyone,
regardless of their credentials. I'm grateful this listserv exists for
that. 

Rebecca Ryan
Deputy City Clerk
City of Napa
955 School Street
Napa, CA 94559
(707) 257-9241
-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Steve Petersen
Sent: Wednesday, August 15, 2007 7:50 AM
To: [log in to unmask]
Subject: Re: [RM] CRM Exam #1 - Slightly OT

Larry responded
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------------------------------------------------------------------------
------
"It's evidenced by many questions
that are routinely posed on the Listserv by people whose sig line
includes
the designation "CRM" that are asking  things that a CRM should know 
without
having to open a book in many cases.

I can't (and won't) cite specific examples presently , but I'm sure if
you're a long time List watcher, you've seen them too... or if  you keep
your eyes peeled, you'll see them again.

Every time I see one, I make a 3x5 card out with their name on it and
put 
it
in my Rolodex until I can punch out a Hollerith to include it in the
stack
for my database (that's an old RIM reference, but I'm sure John and Doug
caught it!)  =)

-----------------------------------------------------------------------
I'm sure my index card has dog-eared edges in your rolodex and I
probably 
need to either go back to lurking only or create another username to ask

my basic questions.  One of the responses to my last question referred
to 
stuff learned in a RIM 101 class.

I take exception that I'm an idiot that doesn't deserve the CRM
desigation 
because I ask basic questions.  It could very well be that I do have the

knowledge but because of a large number of reasons am having trouble 
getting that knowledge communicated or accepted, within the organization
I 
work for.  Having the ability to ask the questions in a forum where the 
experiences and company base is large opens up the potential to look/ 
communicate the knowledge in a manner I hadn't considered.

Respectfully submitted

Steve Petersen CRM
Records Manager
Rockwell Collins Inc
319.295.5244

"Bringing Order Out of Chaos" 

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