lots of interesting answers to this question Lijuan, I'll be taking
advantage of the experience of others in making improvements to what
I do. below is my perspective.
My experience specific to my organization is the basis for this answer.
summary
--It's all about the business (or the users, or the bosses. [this is
pretty easy for most users, bosses to accept!] Gear the message to
the audience)
--for others, the KISSS principle of "Keep It Super Simple Sweetie"
-- make it easy
--stay visible (and that can mean many things depending on what you
want/need and who you need to work with to get it)
some details
Here the attention isn't on RIM for a couple of reasons. 1) that's
not what my bosses see as our primary business purpose. (I know we
all know how important RIM is to the success of any business or
organization.) 2) no problems. My best "luck" has been making it
about "them" (and that/those primary business purposes. Kind of what
I can do for you while staying true to what needs to be done for the
RIM itself. Sure, its currently good--how about we make it better?
In my organization training and awareness are my focus. Recently
I've been doing more promoting and providing mini trainings on RIM
and what it (I) can do for them. A simple (with pictures) "user
manual" for the boss (she even quoted out of it when talking to
someone else about records not too long ago). and simpler handouts
w/ short verbal intro at staff mtgs for the rest. I back up the
simple handouts w/ a pictorial highlighting the minimum I want them
to get. I do this even though I work w/ a relatively small group of
very intelligent professionals. In many ways this isn't a plus. In
general, people think they know all they need to know about RIM. AND
many people don't read, don't listen, etc., capturing their attention
briefly, and repeating the message in different formats, at different
times, seems to be having the effect of increasing awareness. I
don't need to change their focus away from themselves/their "stuff"
so much as I need to get them to do (or not do) something.
For me it's an on-going process with successes and with new
challenges. Definitely not too many rest periods.
sincerely,
Vana Lopez
When they discover the center of the universe a lot of people will be
disappointed to discover they are not it. -- Bernard Bailey
>Has anybody experienced your employer paying no attention to RIM, even
>hiring a person specilized in RIM, but not providing too much supports,
>inputs or even comments to most of your proposals. How did you handle
>this, and was this a situation you can survive and succeed?
>
...
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