In case you didn't have time to delve into all the offerings that PK
presented in this RAIN, let me encourage you to read this one for sure.

Who is responsible for what?
IT-Director.com - USA
To start to assign roles, it's best to take a step back and understand
why anyone should want to define roles for records management.
... <http://www.it-director.com/business/content.php?cid=10188>

Some of the choicer quotes that made MY heart sing.....

"However, information and records are being managed for a purpose-to
benefit the organisation in question-and those taking responsibilities
for records management can significantly improve the effectiveness of
business processes. Rather than an obstacle, records management should
be an enabler, so roles can be presented as positive information
'curators' rather than simply 'gaolers' or gatekeepers." 

"Records management has to be seen as a positive benefit for the
business, not simply seen as a way of punishing misdemeanours."

This in a publication for IT Directors....AND he refers to ISO
15489........does this make anyone else feel as if the message of the
value of RM is starting to resonate?

Mary Hilliard, CRM

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