This discussion among records management experts highlights for me the
difficulty of explaining what needs to be done and how to do it to our
corporate brethren who are less "into records management" than we are.
As we discuss, we can begin to see the ways in which communication is
complicated because of implications and past associations that may
intrude.

One definition that I like is that from the glossary created by The
Sedona Conference:

"Record: Information, regardless of medium or format that has value to
an organization. Collectively the term is used to describe both
documents and recorded data."  

I like it better without the qualifying sentence - but the words that
resonate with me are "information" and "value".

Mary Hilliard, CRM

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