Doug,

That answers my question.  I am aware that IBM will/has ceased support of the FileNet CS product but we are committed to it for a while.

We have been in contact with IBM's technical support group regarding other issues.  Just haven't addressed this one with them.

Thanks for your help.

Linda B

-------------- Original message -------------- 
From: "Allen, Doug" <[log in to unmask]> 

> Linda, 
> 
> As a FileNet alum, I do not believe that the triggering of an email 
> notification is a standard capability of FileNet's Content Services. 
> You might be able to accomplish that with the addition of FileNet's or 
> someone else's workflow solution, or by developing some custom code. 
> However, I would be somewhat concerned about the longevity of the 
> Content Services product itself, since FileNet has moved to other...more 
> capable repositories. 
> 
> Almost all of the IBM/FileNet clients should have access to an existing 
> Account Executive or to an existing Systems Consultant, so my best 
> suggestion would be to reach out to either one of those individuals. 
> 
> Douglas P. Allen, CRM, CDIA+ 
> [log in to unmask] 
> 
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