But frankly, Peter, the answer to that kind of problem is to get the
subscriber's security admin to adjust the filter so the listserv domain
name is "white hatted".

Even records managers might have occasion to discuss--at an entirely
professional level, of course--s*x....

A classic case of the limitations of automating the management of e-recs
by word-based rules.

Fred
===================================================================
Frederic J. Grevin
Deputy Commissioner and Chief Information Officer
The City of New York,
Department of Records
Email: [log in to unmask]
Land phone: 212.788.8615
Cell phone: 347.436.5360
Fax:  212.788.8614
www.nyc.gov/records
31 Chambers Street
New York, NY 10007
USA

-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Peter Kurilecz
Sent: Friday, September 05, 2008 11:59
To: [log in to unmask]
Subject: [RM] ADMIN word usage

Hi guys

How many of you work for companies that use a language filter? mmm-huh.
thougth so. a lot. well I just got a message from a subscriber who have
been
unsubbed from the list automatically because messages from the list are
bounced back by her company's email filters. Seems some of the messages
may
contain words that are on the no-no list. I was provided with an
example.
Turns out that even when the word se*ual is used in all innocent the
filters
automatically assume the message is a bad one. We've seen this happen in
the
past when another subscriber's filters blocked all messages that
contained
any word that included s*x word like Wess*x, Suss*x or Ess*x

Now I'm not saying you have to go the extreme of replacing letters with
asterick, but do think about the words used in your messages

thanks

peterk
listadmin
recmgmt-l

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