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Date: | Fri, 26 Sep 2008 15:20:24 -0400 |
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Legal counsel and compliance definitely should be involved. Make sure in
the training and informational supporting materials that it is clear as to
what could/will happen if the policies are not followed. Real life
examples with dollar figures from penalties from not complying always
help.
If description of the records is the responsibility of the records
creator, reinforce the need for excellent description. I see too many
instances of records described as "John Doe's records, box 1 of 30; box 2
of 30'" and so forth, which of course tell those who need to know
absolutely nothing and make application of proper retention virtually
impossible.
--Stephen
Stephen Cohen | Records Manager | MetLife \ Legal Affairs | T 212-578-2373
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