Ben,

We just recently posted our records hold policy and process on our Records Management SharePoint page, along with a list of records hold orders and their open/closed status.  The holds are dated, assigned a unique number, include descriptions of both the matter and relevant records, and the contact attorney information.  As records manager I format and post them, but the contact attorney actually reaches out to the records owners.  The records hold itself may go out to the office of record and other users who may have records relevant to that particular matter, but records holds are posted so that everyone in the Company is aware of them.  The hold information is posted separate from--but adjacent to the RM policy information on our SharePoint page.

I hope this is helpful.

Thanks.
Earl

Pipeline Records and Information Management Excellence!
Get PRIMEd!

Earl Johnson, Jr., CRM
Records Manager
Colonial Pipeline Company
1185 Sanctuary Parkway, Ste. 100
Alpharetta, GA 30009
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