Mary Anne,

I send out periodic email reminders to these people. I include all file
ID info, retrieval date, and their name. The message asks them to return
the files if they are finished using them. 

Gary Link, CRM
Pittsburgh, PA 


-----Original Message-----
From: Mary-Anne Buchan [mailto:[log in to unmask]] 
Sent: Thursday, August 20, 2009 9:59 AM
To: [log in to unmask]
Subject: [RM] New Subscriber

Hello 

I work in Document Management Services for Ontario Lottery And Gaming. I

am wondering if anyone has a generic letter or procedure for retrieving 
files that employees have signed out? It seems that people are not
prompt 
to return files or even boxes of files when they are finished working
with 
them. I have only been working in this position for 7 months. Any 
suggestions would be greatly appreciated.



Mary Anne Buchan
Records Mgmt Analyst
Document Management Services
Phone:  705-946-6450 Ext. 2950
Email: [log in to unmask]





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