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Subject:
Re: Management Directive
From:
Brian Tuemmler <[log in to unmask]>
Reply To:
Records Management Program <[log in to unmask]>
Date:
Mon, 26 Oct 2009 14:38:24 -0500
Content-Type:
text/plain
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text/plain (55 lines) 
Gary, 

I had a client this past year that used a "cascade communication" process.  The CEO, emailed to the Senior VPs (heads of the 7 companies that made up this firm) with a message that said "Here is the policy."  The Senior VP's were given a boilerplate email to send to managers within the company that said "Here is the policy and it is important to me because..." They were coached on how to complete this message with a personal story.  Managers then sent emails to their direct reports with this email attached.  The point was to have a message coming from immediate superiors reflecting the company message in a personal way. 

This was also supported with an internal web site and a few people manning the phones for questions.  

Hope that helps. 


Brian Tuemmler
Gimmal Group
925-253-5689 (office)
925-640-9724 (cell)
925-253-3562 (fax)
[log in to unmask] 
http://www.gimmal.com/




-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf Of Link, Gary M.
Sent: Monday, October 26, 2009 5:45 AM
To: [log in to unmask]
Subject: Management Directive

It is an axiom of records management that when starting a records
program at an organization you must get buy-in/backing from senior
management, preferably via a management directive or some form of
management communication.

I am looking for people WHO HAVE OBTAINED said management communication
who might share with us the format that it came in: was it a published
directive?In what format? A memo? Distributed how? Paper? Email?
Intranet?

Please, I am not interested in theory or musings from people who haven't
obtained these, as I have theory and musings already.

Thanks,
Gary Link, CRM
Pittsburgh, PA

 

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