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Subject:	Re: Customer Sales History Data Retention
From:	"Link, Gary M." <[log in to unmask]>
Reply To:	Records Management Program <[log in to unmask]>
Date:	Tue, 15 Dec 2009 13:14:38 -0500
Content-Type:	text/plain
Parts/Attachments:	text/plain (22 lines)

>>
this does beg the question "what is meant by customer sales transaction
data?" Is it the anonymized data that LarryM mentions or is data that
can be
tied to a particular customer?
<<

That's the central question and it is a huge difference because it
determines whether or not FACTA and other personal info protection laws
apply.
(PA & LM: I know this was inferred by your discussion, but I state it
outright to help answer the original poster's question.)

Gary Link, CRM
Pittsburgh, PA
[log in to unmask]

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