Now that I have a few minutes, I will add my agreement on top of the list below.
Policy should be a separate document. There was a good list of components that I saw go by in the discussion. It reminds me of a (records management) policy structure I recently saw a a very large, well known, financial institution, that was a client I was working with.
The procedures, standards and guidelines can be referenced, and the policy should be approved by an authority at an executive level who has the power (or delegates it) to enforce the requirements.
Tod Chernikoff, CRM
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From: "Laurie Carpenter" <[log in to unmask]>
Sent: Friday, February 12, 2010 18:19
To: <[log in to unmask]>
Subject: Re: [RM] One comprehensive Information Policy or multiple focused policies?
> Great comments on this question! Like Sharon, Tom, Larry, Jesse, etc., I'm a
> fan of keeping the policy separate from the standards, guidelines, processes
> and procedures (or whatever else your company calls them). The policy
> shouldn't have to change often, but the specifics may change more often. If
> the details are in an appendix, it can sometimes be hard to ensure people are
> looking at the latest version.
>
> Do you really want them to have to reprint 30 pages when it's only one
> procedure that changed?
>
> A middle ground might be to have a general appendix that references the
> supporting documents without referring to a specific version, but for an
> intranet, site, always have the latest version of all the documents on it.
>
> Opinons my own and not those of my employer.
>
> Laurie Carpenter, CRM
> Burbank, CA
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>
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