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Date: | Tue, 9 Mar 2010 12:35:57 -0500 |
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On Tue, Mar 9, 2010 at 12:20 PM, WALLIS Dwight D <
[log in to unmask]> wrote:
>
> Forms design appears to have become a lost art. Given the fact that the
> above cited interests change quite frequently (and the underlying forms
> with them), what you have is a cumulative, reactive, continuous redesign
> of existing forms, not a design driven by good process analysis and
> forms design principles.
>
I couldn't agree more. I recently filled out a multi-page form for an
insurance provider. Once section was very poorly designed as if it was
designed using a word processing software. The section asked for my
children's name, ssn, birth date, address. None of the spaces were
sufficient for handwritten information. This is why i think it was designed
using word processing software. No competent forms designer would have
produced this travesty of a form.
--
Peter Kurilecz CRM CA
[log in to unmask]
Richmond, Va
http://twitter.com/RAINbyte
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