The link below will yield a case study paper on how the US Army is leveraging advanced classification tools for their records management categorization of email:
http://www.informationmanagementrequest.com/campaigns/classification/docs/Army%20case%20study%20-%20categorization.pdf
Also available:
Free reprint of Gartner's research note (link below) "How to Address the Federal Government's Records Management Challenges", which includes the following key findings:
• User-driven classification of records, especially of e-mail, has failed and will fail in virtually
all cases.
• The technology missing when implementing records management (RM) is automated
policy management.
• Business and IT must work together to create policy and automate it.
http://www.informationmanagementrequest.com/campaigns/classification/docs/Gartner%20How%20to%20Address%20Fed%20Govt%20RM%20Challenges.pdf
- Michele
Michele Kersey, IBM
Program Manager, eDiscovery Solutions and Strategy
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http://twitter.com/michelekersey
My replies reflect my druthers, not my employer's.
-----Original Message-----
>From: "Greene, Ben" <[log in to unmask]>
>Sent: Mar 24, 2010 5:00 PM
>To: [log in to unmask]
>Subject: Automatic Classification For Email
>
>Hello all,
>
>
>
>It has been a while since I have seen information regarding automatic
>classification of emails and I am wondering if there is any new "hot
>news" out there. Is this becoming a more proven technology?
>
>Do we, as records managers, still need to rely on individual employees
>solely to classify and drag and drop their emails? Thanks.
>
>
>
>
>
>
>
>Ben Greene, CRM
>
>[log in to unmask]
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>error, please notify the sender immediately by replying to the message
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