There was an ARMA webinar recently entitled "Digital Mail" that might be worth looking at.  It contained several process flow diagrams that might help.

Rob 
Sent from my Verizon Wireless BlackBerry

-----Original Message-----
From:         Ursula Shail <[log in to unmask]>
Date:         Mon, 19 Apr 2010 14:39:39 
To: <[log in to unmask]>
Subject: moving from decentralized to a centralized system

Would anyone be able to provide me with the workflow of a successful 
centralized RM system? I manage the records program within a large University 
division and since our fileplan was developed in 1996, we have been operating 
in a decentralized environment. This has not worked for many years, and now 
we are given the green light to centralize the system. There are about 10 
program areas within our division - all of which maintain their files in their 
offices, and at some point they are sent to us for offsite storage/disposition. 

This new system will include managing electronic and hardcopy shared 
records, provide central scanning services, and filing/managing department  
records. I will be given the entire basement of our building for records, so I do 
need to come up with a footprint (immediate and future). 

While this project will move in phases, at this point I have to present how the 
hardcopy records will flow (including time frame - i.e. at time of creation at 
document level?) from the departments/individuals to central records to 
storage/destruction.

I have my own ideas of how this would work, but it's always great to hear 
how others are successfully managing information in a centralized 
environment. 

Many thanks!
Ursula

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