Can anyone help with reference or source?  There are oft-repeated statistics 
useful to illustrate the ROI or cost-savings resulting from effective records & 
information management in the ordinary course of business.
 
Here are some of those statistics, often attributed to "research" from the old 
Coopers & Lybrand:
Of all the pages that get handled each day in the average office, 90 percent 
are merely shuffled.  
The average document gets copied 19 times.  
Companies spend $20 in labor to file a document, $120 in labor to find a 
misfiled document, and $220 in labor to reproduce a lost document. 
7.5 percent of all documents get lost, 3 percent of the remainder get misfiled. 
Professionals spend 5-15 percent of their time reading information, and up to 
50 percent of their time looking for it.  
There are over 4 trillion paper documents in the U.S. alone – growing at a rate 
of 22 percent per year. 
Anyone have such a Coopers & Lybrand publication or study, or better yet, 
more current sources for similar statistics?
 
Thanks!   
 
 
David B. Steward, CRM
Director of Records
Husch Blackwell Sanders LLP
4801 Main Street, Suite 1000
Kansas City, MO  64112
Direct Phone: 816.983.8860
Direct Fax: 816.983.8038
E-Mail: [log in to unmask]
Website: www.huschblackwell.com 

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