Angel:
There is a case study for practice in the downloadable Handbook (http://www.icrm.org/handbook/ICRM_2007_Handbook.pdf) on the ICRM website. Also, many of the Part 6 mentors have practice case studies available. They will help with critiquing your practice answers. You can contact Howard Loos about the mentor program at [log in to unmask] (Office: (832) 335-8411).
Ginny Jones
(Virginia A. Jones, CRM, FAI)
Records Manager
Information Technology Division
Newport News Dept. of Public Utilities
Newport News, VA
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