Congratulations to all of you who have earned the designation as a Certified 
Records Manager!  For those of you who are considering it or if you are 
already a candidate, please plan to attend this very informative CRM Exam 
Preparation Workshop in Lansing, Michigan.

When:  August 19, 2010
Where:  State of Michigan Records Center
Cost:  $150 ARMA Member/ $175 Non-member
Register at:
www.midmichiganarma.org

Agenda

Track 1
Introduction to the CRM Exam
-Benefits of Certification                                          -Applying for the Exam 
and Fees
-Qualifications:  Education/Experience                       -Testing Schedule
-Exam Overview                                                     -Certification 
Maintenance
-Connection with CRMs Worldwide

Part 1 – Management Principles and the RIM Program:     Debbie Gearhart, 
CRM, FAI
Part 1 lays the foundation of general management principles and techniques 
and how these are incorporated into a RIM program. 
 
Part 2 –Records Creation and Use:   Kiersten Ward, CRM
Part 2 pertains to the creation, production and distribution of information.  It 
covers records   creation, the documentation of business transactions and 
correspondence management.

Part 3 –Records Systems, Storage and Retrieval:   Sharon LaPlant, CRM
Part 3 of the test examines the maintenance of records and information 
management systems.  Basic concepts of controlling records are discussed, as 
well as the various types of filing systems and information retrieval methods.  


Part 4 –Records Appraisal, Retention, Protection & Disposition:   Juanita 
Skillman, FAI, CRM
Part 4 primarily covers records life cycle management and includes such topics 
as:  Records Inventory, Records Appraisal and Analysis, Retention Schedules, 
Vital Records Program (including Risk Analysis, protection methods, and 
audits); Business Continuity Planning and Implementation Procedures and 
Archives Management.

Part 5 –Equipment, Supplies and Technology:   Jeff Baldwin, CRM
Part 5 is the more technical part of the exam and specifically addresses such 
topics as:  Standards, Equipment and Supplies, Methods & Systems, 
Reprographics, Imaging Systems, Systems Analysis, Records Creation, 
Applications of Data, Programs, Software, Security, Data Use, Data Storage, 
Electronic Records Retention, Preservation Issues, Data Repositories, Data 
Recovery and Destruction.
Track 2

Part 6 –Case Studies:  Juanita Skillman, FAI, CRM ,   Debbie Gearhart, CRM, FAI
Part 6 presents an opportunity for you to apply the knowledge you have 
gained through study and work experience to problem scenarios, or case 
studies.  It consists of the application of the subject matter contained in the 
other five parts of this examination.  In Part 6, you will have to answer a 
required 60 pt. case study and you must answer one of two 40 pt. case 
studies.  You must pass with a combined score of 70 points.  Attendees will 
receive strategic tips for passing Part 6 and will take two actual practice 
exams.  Your exams will be graded reviewed with you in class.  

****Note:  Attendees choosing this track MUST bring 
their own laptop computer to use for the exams.  No paper exams are 
available.****

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