On Thu, Jul 8, 2010 at 1:51 PM, Kelly_Hamilton <[log in to unmask]>wrote:

>
>
> My manager and I were talking about this a bit ago (last week?), and one of
> the questions he asked me really stuck with me...that was, what is trying
> to
> be standardized through these documents?  I'm not familiar with the
> contents
> of ISO9001, although I get the gist of it.  I just didn't get the feeling
> that
> there was enough 'how-to' in 30300, and in my skimming of 30301, I'm not
> really getting the feeling that it was addressed there, either.  Maybe
> these 'management standards' are like that?
>
>
Standards are not really supposed to be "how-to" guides. The provide the
essence of what should exist. think of a standard as being like a law. a law
says that X will be done, a regulation tells one how to do what the law
says. For example you'll have a standard and then many times guidelines/best
practices will be issued showing how one can implement the standard
for example ISO 15489 is in two parts, part 2 is titled Guidelines

-- 
Peter Kurilecz CRM CA
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Richmond, Va
http://twitter.com/RAINbyte
http://tech.groups.yahoo.com/group/RAINbyte/
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