Just in my time on the List we've had discussions related to the legendary Ernst & Young/Price Waterhouse/Coopers Lybrand/Etc. study in December 1998, February 2000, June 2000, December 2001, and probably other times I didn't bother noting.
The most promising lead came from Belden Menkus in February 2000 who reported that he had tracked the claim to a Dartnell study from ca. 1924.
Paul R. Scott, CA, CRM
Records Management Officer
Harris County, TX
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