Hi, Peter,
"I think the biggest problem is that no matter what agency is involved
gold-plating and scope creep are probably the two items as the root cause.
"  I did a quick internet search on "gold-plating" and got a ton of sites
on how to plate objects with gold.  Somehow, I don't think that's the
definition used in your sentence.  Could you explain the term, please.

Although I am associated with Honda, these are my own views and not those
of Honda.

Thanks,
Lorinda Kasten-Lowerre
Records Management Analyst, Senior
American Honda Motor Co., Inc.
Torrance, California, USA
Member - The Orange County Chapter of ARMA International
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<Check out Orange County California ARMA's website at ocarma.org
Larry Medina - "RM makes the rules; IT provides the tools".

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