I don't know if this helps but this is the citation I have for the study:

Diane Carlisle,"Cost of Information Management", The Records & Retrieval Lybrand al Report,13(10), Pages 1-16 1997. Coopers & Studies & Cuadra Associates 1997.

The stats we have all heard are good talking points to begin a discussion. Most executives usually chime in how they spend a lot more time searching for lost records than the examples from the study.

Rob Seibolt, CRM
Senior Records Analyst | Midwest Research Institute | [log in to unmask] | mriresearch.org


This message is intended exclusively for the individual or entity to which it is addressed.
This communication may contain information that is confidential, proprietary, privileged or otherwise legally exempt from disclosure.
If you have received this message in error, please notify the sender immediately by facsimile, e-mail or phone and delete all copies of the message.

List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance
To unsubscribe from this list, click the below link. If not already present, place UNSUBSCRIBE RECMGMT-L or UNSUB RECMGMT-L in the body of the message.
mailto:[log in to unmask]