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From:
"Tuip, Martin" <[log in to unmask]>
Reply To:
Records Management Program <[log in to unmask]>
Date:
Thu, 3 Mar 2011 18:18:44 -0800
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No problem .. with a proper backup solution the administrator should be able to restore those folders though.  Its my opinion however that no matter what the problem is .. PST files aren't probably the best answer to that question.  


Martin Tuip
Senior Technical Product Marketing Manager - Archiving
Iron Mountain Digital
515 Ellis Street
Mountain View, CA  94043
Phone: 425-996-8508
Cell: 425-736-5739
[log in to unmask]
www.ironmountain.com/news or 
Twitter: @IronMountain and @mtuip


-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf Of Sharon Blackstock
Sent: Thursday, March 03, 2011 4:21 PM
To: [log in to unmask]
Subject: Re: PST files revisited - Wrap Up & Thanks!

My thanks to everyone who posted helpful (and amusing) comments in response to my questions about .pst files.  Here's what I learned today when meeting with our IT folks:

Although we use Outlook 2003, we have MS Exchange 2010 and that has impacted server space. One of the primary concerns about .pst files regards duplicate storage of files. Apparently MS Exchange 2010 does the same thing.

Some of you expressed concern about storing email outside of Outlook in shared drives. Our IT staff is training folks to file email by creating .pst folders within Outlook, but stored on "H" network drives ("Home" drive for each user, not a shared drive), then dragging and dropping email into the folder, which can be accessed via Outlook as long as needed, but without impacting the space limitations imposed by the Exchange 2010 server (and here I'm beginning to get lost, but I'm a believer ....) The network drives are backed up nightly.

Turns out the primary reason for the IT recommendation to use .pst folders was not space after all (although that's becoming a problem), but because people (some - not me!) were deleting entire folders out of Outlook and then coming to IT a month later wanting to restore them. Not possible. 

Yes, yes, I know we have no control ... don't lecture, please.

Thanks again for your help.

Sharon G. Blackstock, CRM
Central Records Administrator
Lakewood City Clerk's Office
480 S. Allison Pkwy, Lakewood CO 80226-3127
Direct: 303-987-7091  Fax: 303-987-7088
Email: [log in to unmask]
Website: www.lakewood.org
Lakewood's records management objectives: 1) Information is available when needed; 2) Records of permanent value are preserved; 3) Non-permanent records are destroyed per approved retention schedules; 4) Discarded paper is recycled.

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