Hey Kelly,

I'll chime in ...

From the theoretical view, I completely agree with Tod's assessment.  Both
activities are necessary and appropriate in the world we live in.

It seems to me that there really is no debate, just a question of technology
compatibility/configuration/functionality.  When I first read the
question/issue, my thought was that is sounded like questions one would ask
when developing technology requirements.  The business reality is that you
need to do both RM and rights management, and they can't compete in a
technological sense if you expect to be successful.

RMs can manage content that they can't read so long as they know it exists,
so long as the record has metadata that appropriately identifies
it according to the appropriate line item on the retention schedule and for
discovery purposes and so long as the RM has the administrative rights to
act on the content in necessary ways (e.g. declare/undeclare, apply
retention periods, set triggers/remove triggers, dispose/transfer at end of
retention period, etc.).

IMO, it's just another great example of why RM and IT need to collaborate on
technology strategy and purchases *before* purchases are made.

Julie

PS - tell Blake I said "hi"  :)
-- 
Julie J. Colgan, CRM

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