Bill and Larry are correct, 'nuff said. Legal records managers -- or any practicing records managers -- shouldn't be talking to vendors first, because you have to be thoroughly educated before you start a conversation with vendors. Vendors shouldn't be your first "go to" folks when you're still in the information gathering stage of a RIM project.
--Lee
Lee R. Nemchek, MLS, CRM
Vice President, Records Management
p +1 213 830-6252 f +1 213 830-8504
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