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Subject:
From:
Peter Kurilecz <[log in to unmask]>
Reply To:
Records Management Program <[log in to unmask]>
Date:
Mon, 24 Mar 2014 10:04:09 -0500
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Sinkhole of bureaucracy | The Washington Post
inside the caverns of an old Pennsylvania limestone mine, there are 600
employees of the Office of Personnel Management. Their task is nothing
top-secret. It is to process the retirement papers of the government's own
workers.

But that system has a spectacular flaw. It still must be done entirely by
hand, and almost entirely on paper.

The employees here pass thousands of case files from cavern to cavern and
then key in retirees' personal data, one line at a time. They work
underground not for secrecy but for space. The old mine's tunnels have room
for more than 28,000 file cabinets of paper records.



http://wapo.st/NIqDae

Source:
http://www.washingtonpost.com/sf/national/2014/03/22/sinkhole-of-bureaucracy/
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-- 
Peter Kurilecz CRM CA IGP
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