Kudos to your research Mr. Brookes. The easy answer is...right here in
Wichita, KS.
This has been going on for probably as long as I've been in the profession.
If I'm not mistaken, the subject has been written about or discussed in
ARMA or AIIM circles before, perhaps by one or more of our distinguished
colleagues (Bill Benedon, Mike Pennington, Mark Langemo), but I can't put
my hand on it right now. Perhaps someone else on the list recalls
publication of a similar study.
Jim Mullen
Wichita, KS
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