Technology Throwback Thursday: Snail Mail and Word Processors
What do you do when you need information about a business?  Check the
website?  Send an email?  Compose a Tweet?  There was a time in the
not-so-distant past when the answer was to pull out a pen or sit in front
of a typewriter and write a letter.

The Smithsonian Institution once had a very large snail mail operation
(previously referred to simply as "mail").  All mail that was not
specifically addressed to a specific individual was delivered to the Public
Inquiry Mail Service (PIMS), a division of the Visitor Information and
Associates' Reception Center
<http://siarchives.si.edu/collections/siris_arc_217163>.  In approximately
1982, PIMS produced a brochure for staff advertising the services they
provided.  It notes that they received over 28,000 pieces of mail during
the previous year.  That's over 75 letters a day (not taking into account
Sundays or holidays) that either needed to be rerouted or contained routine
questions that needed to be answered.


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Source:
http://siarchives.si.edu/blog/technology-throwback-thursday-snail-mail-and-word-processors
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