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Date: | Thu, 24 Mar 2016 15:59:40 -0400 |
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Bob,
One company I was formerly associated with did this in a two-part process.
First, the employee who would own the contract determined by answering a
set of questions whether or not the records kept by the contractor would
be the company's records or not. In those same questions the appropriate
record series/retention was established. If in step 1 it was determined
that the contractor would be maintaining records that belonged to the
company, then in step 2 the candidate contractor(s) were given a separate
set of questions to determine their potential level of compliance with the
company's retention period for those specific records. A score was given
based on their answers so that competing contractors could be compared as
to their level of compliance. All of this was captured in an automated
system that provided documentation of the process. Then the language was
written into the contract for the requirement for the selected contractor
(okay, so maybe it was a 3 part process).
Gary Link
Pittsburgh, PA
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