Hi, I am a recent graduate who will be working at a Canadian
university in a new records management program. The job arose as the
result of recent legislation requiring university compliance with
provinical privacy policies (rather than their own internal policies).

It would be great to get in touch with anyone currently working toward
the same ends. I am interested in challenges encountered in a
decentralized academic environment, as well as workarounds.

Ideally, I would like to centralize the request process. But how to
ensure that phone, in-person, and online requests get streamlined to
the right center?

On the other hand, a different model is to work with liasion officers
in the various departments. But this would not centralize the request
process--just reinforce the decentralized nature.

Which do you think is preferable in an academic environment? Central
requests (one-stop shopping for the university) or decentralized
requests (individual offices handle it as best they can unless
stumped)?

Also, I'd appreciate any online resource suggestions that deal with
FOI records management.

-Chris

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