Mario, you are certainly on the right tract. E-mail should be processed as
other organization records and discarded in accordance with approved retention
schedules. If the e-mail is of an official nature it should be noted in its
creation and assigned a Schedule/Item number. If none is assigned it is
discarded on a short cycle period. The process should be clearly noted in you RIM
E-mail policy. Such a disciplined approach tends to also control the quantity
of e-mail and care in its preparation.
Bill Benedon
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