Brian,
Maybe you can look at :
When we hear every time about time people spend searching for information, can you show
- how much time do you spend on delivering the requested ??? file / box
- how much time you or other spend for searching of information and how your recommendations improve the performance - descriptive standards, putting some records series on-line,
- how much space and money for storing do you save to your organization by simply destroying the records according to your retention schedule at the right time?
- how much do you save by using the proper files and equipment
Regards,
Alex Babin
[log in to unmask]
--- On Tue, 5/17/11, Records Management <[log in to unmask]> wrote:
From: Records Management <[log in to unmask]>
Subject: [RM] KPIs For Records Management
To: [log in to unmask]
Received: Tuesday, May 17, 2011, 4:16 PM
Aloha Listserv Friends!
I must be going brain dead in the islands, as I'm struggling with
developing acceptable "key performance indexes" (KPIs) Records
Management department...
I'd be interesting what KPIs anyone may be using for their departments
in regards to Records Management.
Your input and thoughts are appreciated.
Mahalo,
Brian
Brian A. Moriki
Assistant Vice-President & Manager
OSD - Records Management Department
First Hawaiian Bank
P.O. Box 1959
Honolulu, HI 96805
808-844-3056
808-844-3953 (fax)
email: [log in to unmask]
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