Good Afternoon Larry,

The customer satisfaction survey is a great idea!  I will definitely take
that into account.
Thanks,
Donna

On Mon, Mar 11, 2013 at 12:21 PM, Chris Flynn <[log in to unmask]> wrote:

> What did you use to justify moving from three vendors to one?
>
> Chris Flynn
>
> On Mon, Mar 11, 2013 at 10:43 AM, Donna Malzone <[log in to unmask]>
> wrote:
>
> > Good Morning,
> >
> >
> >
> > In 2012, my company consolidated records storage vendors.  We went from
> > three record storage vendors down to one storage vendor.  Our goal was to
> > standardize processes and control costs.  We did receive a better rate
> with
> > the new record storage vendor.
> >
> >
> >
> > I would like to demonstrate a savings in 2012.  However, 2012 was a
> > transitional year; meaning that we did not terminate the agreements with
> > all vendors until May and that we paid fees for closing the accounts.
> >
> >
> >
> > I would like to be able to demonstrate to my leaders that there was still
> > some savings in 2012.  Is there any way I can demonstrate this other than
> > using the rates?
> >
> >
> >
> > Thank you,
> > Donna Malzone
> > Records Manager
> > Coverys
> >
> > [log in to unmask]
> >
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