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<It seems to me we are using too narrow a definition of "record".>
I think y'all are just picking nits. ISO 15489 has definitions that are pretty general, easy to understand, and cover all the areas that have been mentioned during this thread:
document, noun
recorded information or object which can be treated as a unit
records
information created, received, and maintained as evidence and information by an organization or person, in
pursuance of legal obligations or in the transaction of business
Ginny Jones
(Virginia A. Jones, CRM, FAI)
Records Manager
Information Technology Division
Newport News Dept. of Public Utilities
Newport News, VA
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