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Fri, 3 Feb 2017 07:11:52 -0800
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Records Management Program <[log in to unmask]>
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Alex Acevedo <[log in to unmask]>
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First time I heard this one was at an ARMA International conference (San Francisco 2010?) 
https://www.youtube.com/watch?v=D8K90hX4PrE

Alex Acevedo, CRM
Bellevue, Wa

 

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