Gus ... I also echo Maarja's comments.  Clear and concise.

It could also be produced as a brochure as a handout.

Bob Dalton, CRM
Dalton Consulting


Maarja said:

Nice powerpoint slides, Gus!  I especially liked the fact that you avoided
jargon and stuck to good, plain English, that got the points across very
well for a general audience.  I'm not a big fan of jargon myself, having
observed time and again how listeners' eyes glaze over and people just
mentally tune out when speakers over use it.

BTW, loved the use of Beethoven's Fifth for your opener, LOL.

Maarja

Maarja Krusten
GAO Historian
Office of Quality and
     Continuous Improvement (QCI)
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