We recently implemented a telephone messaging system that permits the
recipient to transmit voicemail messages to Microsoft Outlook. The
email is received as a wav file in Outlook. The email is created
simultaneously with the telephone record. Given the message generated is
declared as an official record . . . is the wav file or the phone system
message the original record? Has the recipient created 2 originals?
I greatly appreciate any advise from listserve members!
B. regards,
Michael Levey
SCANA
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