Has anyone successfully implemented an email archiving solution?  If so,
I would love to hear your thoughts on the following...

 

I understand & agree with the need to retain/dispose of email based on
content & the retention schedule.  Does your system require email users
to "declare" emails as records?  Or, does your system automatically
archive emails for different retention periods based on keywords &/or
the To/From?  Or some combination of both?  With over 20,000 email users
of widely varying technical abilities, we hope to make our system as
automated as possible, keeping user involvement to a minimum.  Is that
do-able?

 

Thanks in advance for your assistance!

 

Kara Rubinson, CRM

Palm Beach County School District

West Palm Beach, FL

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